The complete feature catalog

The counter-facing system that turns a showroom interaction into a recorded, priced, profit-attributed transaction in seconds.

• Touch-friendly POS for showroom sales, returns and exchanges
• Component-wise pricing with live karat rates, making charges and VAT
• Split / multi-mode payment — cash, card, advance, customer credit, gift voucher
• Gold exchange / old-gold buy-back at live rates
• Advance receipts & returns, credit-sale receipts, credit-card posting
• Order lock/unlock, daily closing, collections, daybook & order register
• Tourist VAT refund verification (VRV) and gift-voucher issue
• Salesman commission, targets & karat-wise profit analysis per sale

A dual-axis stock ledger that tracks the same item by intrinsic metal weight and as a uniquely identified physical piece.

• Dual tracking by weight (grams/karat) and by piece/barcode
• Barcode/label generation for metal, diamond and finished jewellery
• 4C diamond grading — Cut, Colour, Clarity & Carat — captured on every stone
• Item masters: Diamond Jewellery, Loose Stone, Pearl, Colour Stone & Watch
• Design Master and Jewellery Assembling Master
• Certificate Master — GIA/IGI-style diamond certification & traceability
• Metal Stock Master, Karat Master, Division & Prefix masters
• Stock requisition & process, branch requisitions
• Location transfers, stock take, FSN (fast/slow/non-moving) analysis
• Component size masters & sets, alloy/consumable masters

End-to-end workshop control from raw metal issue through assembly to recovery, with cost recalculated at every stage.

• Metal manufacturing — issue to workshop, assembling, recovery
• Diamond manufacturing & component costing / price re-calculation
• Boiling / refining process tracking
• Repair workflow — enquiry, issue to workshop, delivery, branch transfers
• Jewellery assembling, altering, dismantling and set dismantling
• Gold bar certification / hallmarking

Every direction goods move — buy, sell, consign, import, export, return — captured as a first-class, reversible document.

• Jewellery & metal purchase / purchase return, sales / sales return
• Approval (consignment) stock — purchase, sales, transfer in/out & returns
• Import purchase / export sale, import utilities & bank transactions
• Exhibition sales, performa sales, debit/credit notes
• Diamond sale orders, scrap purchase, currency sale fixing

Run an unlimited number of locations as one entity, with controlled movement of goods and a consolidated head-office view.

• Unlimited branches with branch-wise parameters & data sync
• Branch transfer in/out (metal, diamond, jewellery) with auto-generation
• Company in-transit documents, approval branch transfers
• Centralized head-office view with branch consolidation

A live pricing engine that fixes value against moving commodity markets and enforces your buy-back and charge policies.

• Live commodity/metal pricing & fixing (gold, silver, etc.)
• Daily Karat Master — sale & purchase rates per karat (14/18/21/22/24/925/9K)
• Default karat for old-gold exchange, metal rate types
• Fix / load metal rate on sales orders and hold for sales
• Customer/vendor metal price settings & pricing masters
• Commodities charge setup, buy-back policy settings, karat rate history

A full double-entry ledger purpose-fit for bullion value, producing the statements auditors and regulators expect.

• Full double-entry accounting: vouchers, journals, balance closing
• Trial Balance, Profit & Loss, Balance Sheet
• Account balance/position/comparison, statement of accounts
• Outstanding balances & ageing, collection analysis, balance confirmation
• Audit trail, allocation register, online/bank statement, cheque-book management

The complete lifecycle of a customer savings plan, from registration through receipts to maturity settlement.

• Scheme master, registration, settings & maturity management
• Scheme receipts (SCR), scheme registers & dev reports
• End-to-end customer savings-plan lifecycle

Workforce administration tuned to the region — biometric attendance, end-of-service entitlement and document-expiry compliance.

• Employee master, departments, attendance (biometric in/out import)
• Allowances, deductions, incentives, loans/advances, leave & gratuity
• End-of-service entitlement, salary hold/un-hold
• Document expiry reminders (visa/passport/labour card), air-ticket entitlement

Turn transaction history into retention — feedback loops, festival comparisons and time-of-day sales intelligence.

• Rich customer master — preferences, interests, occasions (wedding/birthday), nationality, KYC & loyalty
• CRM dashboard with buying-pattern analytics by nationality and customer type
• Sales suggestion engine — recommends new pieces from each client's purchase history
• Customer feedback & follow-up with action tracking and reminders
• Lifetime value (LTV), festival sales comparison & time-wise sales analysis
• Privilege card printing, customer log and transaction history

Jurisdiction-aware tax and anti-money-laundering controls built into the transaction flow, not bolted on after.

• VAT / GST settings, division-wise tax settings
• AML settings & name validation, KYC
• Tourist VAT refund, audit trail, balance confirmation

A maintained register of capital assets with scheduled depreciation and full transaction history.

• Asset master, depreciation, asset transactions

Over a hundred ready reports plus pivot analysis and live dashboards — exportable, schedulable and bulk-printable.

• 100+ built-in reports (financial, retail, inventory, POS)
• Pivot reports & interactive dashboards (POS, target dashboards)
• Export to Excel/PDF, scheduled & bulk document printing

Capture intent before the sale — custom orders, advances and reservations — and convert them cleanly into invoices.

• Point of Sales Order with delivery date, fix-metal-rate and hold-for-sales
• Customer advance orders with purpose, amount and advance history
• Item reservation with period (above/below 48 hrs) and advance payment
• Design jewellery order — order type, specifications and picture/drawing attachments
• Order cancellation with refund and cancellation charge
• Order lock/unlock, follow-up reminders and order register

Tiered loyalty and gift-voucher programmes that turn one purchase into a returning, higher-value customer.

• Tiered loyalty cards (Standard / Gold / Diamond) with points from–to bands
• Metal & diamond discount %, points expiry and point-multiply factor
• Granular points rules by division, karat and sub-category
• Loyalty register, opening points and SMS/email on earn/redeem
• Gift vouchers — master, issue, enquiry and full voucher log
• Salesman targets (POS & wholesale) with target dashboard & analysis

A dedicated repair desk that tracks a customer's piece from intake through the workshop and back to delivery.

• Jewellery receipt (repair intake) and customer delivery
• Issue to workshop and receive-from-workshop tracking
• Branch transfer out / transfer back to branch for repairs
• Repair purchase, diamond purchase and sale
• Repair enquiry and repair register

A visual, image-rich catalogue of diamond and metal pieces tied to live stock balances and sales analysis.

• Catalogue master, viewer & report for diamond and metal
• Transaction-wise catalogue and catalogue stock balance
• Sales analysis from the catalogue
• Image-based product cataloguing tied to inventory

An open platform that connects to your hardware, channels and clouds — deployable as SaaS or on your own SQL Server.

• Cloud invoicing, Signum integration, Salesforce price-book/branch sync
• Camera/CCTV PC integration, biometric attendance devices
• Multi-currency, multi-language (English + Arabic), offline mode
• Cloud (SaaS) or on-premise SQL Server deployment

A full refining floor in software — melt, test, prove and recover, with every gram of loss and every purity reading accounted for.

• Metal purity testing — multi-stage test issue, receipt, return and amendment
• XRF scanning and fire assay with assay-sheet capture
• Refinery initial melting, job creation, tree making and final process
• Metal sample receipt and pending-sample tracking, return to safe
• Purity adjustment, purity comparison and purity-test authorisation
• Production loss recovery and manufacturing scrap recovery
• Refining charge posting, metal delivery & refinery charges
• Loss register, job ledger, production analysis and WIP balance by design

Trade diamonds as loose components with prices left unfixed — approvals, partial approvals and transfers all tracked stone by stone.

• Unfix diamond sale, purchase and returns with price fixed later
• Approval purchase / sales on unfix diamond, with returns
• Partial approval purchase & return, plus partially-approved pending list
• Component-wise branch transfers, auto-generated in/out and returns
• Jewellery assembling from diamond components
• Opening own stock and opening approval purchase/sales by component
• Import partial approval purchase & return, component-wise export sales

Measure the showroom itself — who walked in, which window drew them, and how staff coverage tracked against live traffic.

• Footfall customer capture at the door, tied to walk-in records
• Zone and window masters — attribute traffic to displays and areas
• Staff in/out and break tracking against footfall peaks
• Signum integration for automated people-counting hardware
• Convert footfall into conversion-rate and staff-coverage insight